Senior talent, learning and HR executives will join analysts and executives from Bersin by Deloitte at IMPACT 2016. Executive speakers and panelists are carefully selected by Bersin analysts, who know them to be market leaders and innovators. You can learn much from their experiences, perspectives and real-world advice. We are adding new presenters to the agenda, so please check back for the most complete list of presenters and panelists.
Join the conversation on Twitter with the hashtag #IMPACTHR.
Bersin by Deloitte Speakers and Panelists
Vice President, Benchmarking & Data Products, Bersin by Deloitte, Deloitte Consulting LLP
Sarah Andresen leads benchmarking research and the development of online tools, diagnostics, and assessments that serve the corporate membership programs at Bersin by Deloitte. Prior to joining Bersin, Andresen was a Senior Director at Corporate Executive Board (CEB) and managed the Member Engagement Team for the Human Resource practice. Her team worked with clients to build and deploy HR data analytics solutions based on CEB propriety best practice and quantitative research. Andresen has a broad background in product management, sales, marketing, research and economics. She specializes in HR data analytics, labor market research, statistical analysis, survey design, economic analysis, labor economics, and developmental economics.
Manager, Talent & HR Research, Bersin by Deloitte, Deloitte Consulting LLP
Candace Atamanik is a Research Manager in Bersin by Deloitte's Talent Management research practice. Her research focuses on talent strategy, integrated talent management, performance management, and competencies. Atamanik's work has been covered in Fast Company, The Atlantic, and Academic Leader. In addition, her work has been published in academic journals such as Leader to Leader and Organizational Dynamics. Atamanik has also presented her research at academic conferences such as the Society for Industrial and Organizational Psychology (SIOP) and the International Leadership Association (ILA). Prior to joining Bersin by Deloitte, Atamanik was Research Manager for the Center for Leadership at Florida International University (FIU) and an Adjunct Professor of Research Methods and Psychological Assessment. Atamanik has a B.S. in Psychology from Pepperdine University, an M.S. in I/O Psychology from FIU and was a Ph.D. candidate in I/O Psychology at FIU.
Principal, Bersin by Deloitte, Deloitte Consulting LLP
Josh Bersin founded Bersin in 2001 to provide research and advisory services focused on corporate learning. He is responsible for Bersin by Deloitte's long-term strategy and market eminence. Bersin is a frequent speaker at industry events and has been quoted on talent management topics in key media, including Harvard Business Review, The Wall Street Journal, Bloomberg, on BBC Radio, CBS Radio and National Public Radio. He is a popular blogger for Forbes.com and has been a columnist since 2007 for Chief Learning Officer magazine. Bersin spent 25 years in product development, product management, marketing and sales of e-learning and other enterprise technologies at companies including DigitalThink (now Convergys), Arista Knowledge Systems, Sybase, and IBM. Bersin's education includes a B.S. in engineering from Cornell University, an M.S. in Engineering from Stanford University, and an MBA from the Haas School of Business at the University of California, Berkeley.
Senior Consultant, Member Advisory, Bersin by Deloitte, Deloitte Consulting LLP
Cherie Bescript is a Senior Consultant on the Member Advisory team. She brings more than 20 years of experience in Human Capital, with a focus on career development, talent management, training, assessments and talent acquisition. Bescript is a thought partner and advisor to the HR professionals at member organizations to address their talent priorities. Prior experience includes work in outplacement at DBM delivering coaching, training and facilitation to client organizations, advising on development and talent management strategies for during transition. In addition, Bescript has held both training and business consulting roles focused on technology and professional development training with Kaiser Permanente and KPIT. Bescript received a B.S. in Business Administration from the University of Phoenix and an M.A. in Career Development from John F. Kennedy University.
Manager, Digital Product Development, Bersin by Deloitte, Deloitte Consulting LLP
Scott Carmichael manages the BersinInsights platform for Bersin by Deloitte, and joined the company in late 2013. Carmichael has more than 18 years of digital product development, management and strategic planning experience. He has worked for and consulted with a number of major media companies and startups including The New York Times, AOL, Bertelsmann, Verizon, Cablevision, JibJab and Ranker. He specializes in UI/UX design, process development, product strategy and market operations. Since he joined Bersin by Deloitte, Carmichael has worked with the research and engineering teams to deliver a number of enhancements to the website including Communities, Playbooks and Interactive Factbooks among others. Scott earned his B.A. form Columbia University.
Senior Research Analyst, Bersin by Deloitte, Deloitte Consulting LLP
Ben Carroll is a Senior Consultant, conducting research as an extension of Bersin by Deloitte's Benchmarking and Analytics practices. He oversees the implementation of Bersin by Deloitte's national and international benchmarking initiatives, and performs back-end analysis to help clients drive value within their organizations. Prior to joining Deloitte, Carroll was the Senior Lead of Research and Analytics at the Epitome Group, a boutique strategy consultancy in Chicago, focused on both quantitative and qualitative research across a variety of verticals. In particular, his research centered on deriving concise, digestible narratives from large sets of data. Carroll has worked in the field of research for nearly a decade, and holds a B.A. and M.A. from the University of Chicago.
Manager, Talent Analytics Research, Bersin by Deloitte, Deloitte Consulting LLP
Madhura Chakrabarti is currently a research manager at Bersin by Deloitte, where her primary area of interest is Talent Analytics. Prior to joining Bersin by Deloitte, she worked for Dell in Austin, Texas. At Dell, she served as an organizational development (OD) strategist for Global Operations and Client Solutions, the largest business unit comprising of 40,000 employees where she led and supported talent management initiatives specific to the business. Previous to the OD role, she was part of the Talent Analytics team at Dell where she led the annual global engagement survey for more than 110,000 employees; culture assessments for mergers and acquisitions; and several human capital analytics initiatives. Prior to Dell, Chakrabarti worked for Ford Motor Company and Aon Hewitt where her work focused on design and statistical validation of pre-employment assessments used for hiring. She has a bachelor's degree in Psychology from University of Delhi, India and an M.A. and a Ph.D. in Industrial/Organizational Psychology from Wayne State University, Michigan.
Manager, Learning & Development Research, Bersin by Deloitte, Deloitte Consulting LLP
Janet Clarey is a manager in Learning & Development Research at Bersin by Deloitte where she has done work in the area of learning culture, high-impact learning organization maturity, and learning management systems. In the 2 ½ years before rejoining Bersin by Deloitte in 2015, Clarey was responsible for developing the Guild Academy and Learning Exchange with additional oversight of the research and publications function for the eLearning Guild. With more than fifteen years in the L&D profession, Clarey previously served as a senior analyst for Bersin from 2010 through 2013 and has also held positions at Brandon Hall Research and Utica National Insurance Group. Clarey holds a B.A. in Communications from the State University of New York at Oswego and a master's degree in Instructional Design for Online Learning from Capella University. She has also completed coursework toward a doctorate from Syracuse University in Instructional Design, Development, and Evaluation. Clarey works out of Deloitte's New York office and lives in Clinton, New York.
Senior Consultant, Member Advisory, Bersin by Deloitte, Deloitte Consulting LLP
Kris d'Ambrosio is a Senior Consultant on the Member Advisory team. She brings more than 15 years of experience in talent management, with a focus on learning and development, leadership development, and learning culture. d'Ambrosio collaborates with members on their strategic goals and advises on ways in which to apply leading practices within their organization. Prior to joining Bersin by Deloitte, d'Ambrosio spent six years in higher-education, then switched to a corporate setting where for about 10 years she held various roles in the learning function for large and mid-size companies. Since 2010 she has worked with global organizations of all sizes as a consultant and advisor in talent management. d'Ambrosio lives and works in Rhode Island where she received her B.A. and a master’s in Human Resources and Labor Relations from the University of Rhode Island.
Manager, Leadership and Succession Management Research, Bersin by Deloitte, Deloitte Consulting LLP
Andrea Derler leads the Leadership & Succession Management research practice. She brings international work experience as leadership trainer and coach and a solid academic background to this role. Prior to joining Bersin, she collaborated closely with organizations in the USA as well as Europe in order to pursue practice-oriented leadership research. Derler studied international management, organizational culture and integral leadership and facilitated leadership development efforts in a variety of industries. She holds a doctoral degree in Economics (Leadership & Organization), and a Master's degree in Philosophy. Her work about leaders' Ideal Employee recently received wide-spread media attention in Europe and was published in the Leadership & Organization Development Journal.
Manager, Member Advisory, Bersin by Deloitte, Deloitte Consulting LLP
Julie Duda is a Manager on the Member Advisory team. She has more than 25 years of professional experience in various areas, particularly learning, leadership development, talent management, and talent acquisition. Prior to joining Bersin by Deloitte, Duda worked at Jo-Ann Stores, where she led several key initiatives, including the selection and implementation of the organization's first LMS and the design and roll-out of an enterprise-wide orientation and onboarding initiative. Duda spent her first years at Bersin assisting our members to achieve higher levels of impact as a member of the Consulting function, leading projects involving systems selection, program assessment, and strategy development. In her current role, Duda works with members as a thought partner; providing diagnostics, insights into strengths and opportunities and recommendations for growth. She provides research-based guidance with the goal of helping our members solve talent challenges, execute on human capital initiatives and drive high-impact in their organization.
Vice President, Talent Acquisition, Engagement and Retention Research, Bersin by Deloitte, Deloitte Consulting LLP
Robin Erickson directs Bersin by Deloitte's Talent Acquisition, Engagement and Retention Research practice, where she draws on her most recent experiences focused on Talent Strategies consulting and research for Deloitte's Human Capital practice. In addition to her Bersin by Deloitte publications, she led Deloitte's global Talent 2020 longitudinal survey series and has authored two Deloitte Review publications. With more than 20 years in management consulting, Erickson has broad experience in talent strategy, change management, retention improvement, workforce planning, organization design, mass career customization, diversity and inclusion, leadership alignment, culture assessment, workforce transition, project management, and facilitation. Erickson holds a doctorate from Northwestern University in Organizational Communication and Change, a Master's degree in Communication from Northwestern University, a Master's degree in Theology from Northern Seminary, and a Bachelor of Arts degree from the University of Chicago.
Vice President, Talent & HR Research, Bersin by Deloitte, Deloitte Consulting LLP
Stacia Sherman Garr leads Bersin by Deloitte's Talent Management research practice. She is responsible for Bersin by Deloitte's research on talent strategy, integrated talent management, performance management, career management, diversity and inclusion, employee recognition, competencies, and workforce planning. Sherman Garr's work has been covered on The Wall Street Journal FINS website, as well as industry publications such as Human Resources Executive, Chief Learning Officer, Talent Management and TrainingZone. Prior to joining Bersin, she worked as a senior analyst for the Corporate Executive Board, serving as both a research analyst and an instructional designer. She also served as an adjunct history professor at Northern Virginia Community College. Stacia holds master's degrees from the London School of Economics and the Haas School of Business at the University of California, Berkeley and bachelor's degrees in History and Political Science from Randolph-Macon Woman's College.
Director & Research Operations Leader, Bersin by Deloitte, Deloitte Consulting LLP
Chris Howard co-founded Bersin & Associates, now Bersin by Deloitte. Currently, Howard is a Director at Bersin by Deloitte and heads research operations including publishing, research infrastructure and project management. Previously, Howard held roles as head of product development and head of research. He led the effort to develop the BersinInsights platform and other technology products. Howard was also instrumental in creating the research development processes at Bersin by Deloitte. He has an extensive background in learning and enterprise systems technology and has provided research and consulting services in the deployment of learning systems to many organizations. Earlier in his career, Howard held positions in product development and management for several industry-leading learning technology products including those from Adobe, IBM, and Convergys. He helped direct the product strategy and development for key systems in the early days of the enterprise learning systems marketplace. He holds a B.S. in Computer Science and an M.B.A. in Finance and Marketing from the University of Houston.
General Manager, Director, Bersin by Deloitte, Deloitte Consulting LLP
Andrew Huddart is responsible for running the Bersin by Deloitte business. He has built multiple global content and technology businesses over a 30 year career. He was most recently General Manager of the Corporate Leadership Council (Human Capital franchise) and Asia Pacific region of the Corporate Executive Board. Before joining CEB, Huddart was President of Moody's KMV, a credit risk software and analytics business. Prior to that, he served as Chief Executive Officer for mPower, an investment advisory firm (sold to Morningstar in 2003) and was Chief Operating Officer and then President, International, at Barra (now MCI Barra), institutional investment analytics provider. Huddart spent the first 14 years of his career with Reuters (now Thomson Reuters), the global news and financial products company, in sales, marketing and product management positions around the globe. He has a degree (B.A. Hons.) from the University of Leeds, England, in French and Management Studies.
Vice President, Learning & Development Research, Bersin by Deloitte, Deloitte Consulting LLP
Dani Johnson has spent the majority of her career writing about, conducting research in, designing, and consulting on human capital practices. Johnson led the Human Resource Competency Study with the University of Michigan and six other professional organizations around the world, which resulted in her coauthoring the book, HR Competencies: Mastery at the Intersection of People and Business. Her ideas have also appeared in publications that include HR Magazine, Employment Relations Today, and The Human Factor. Johnson has an M.B.A. and a M.S. in Mechanical Engineering from Brigham Young University.
Senior Research Analyst, Bersin by Deloitte, Deloitte Consulting LLP
Jen Krider is a Senior Research Analyst with Bersin by Deloitte. She is part of Bersin by Deloitte's Benchmarking Practice, consulting with members around the impact and implementation of the results. She has worked in the field of research for more than 15 years and holds a M.S. from the University of Nebraska-Lincoln.
Vice President, Corporate & Solution Provider Products, Bersin by Deloitte, Deloitte Consulting LLP
Kim Lamoureux joined Bersin more than ten years ago and currently leads the design and development of the corporate and solution provider membership products, including BersinOne. She previously led the Leadership and Talent Acquisition research practices and specializes in leadership development, succession management, career management, high-potential development, and recruiting. With more than 20 years of professional experience in talent management and more than 200 works published, Lamoureux is a recognized thought leader in the talent industry. Prior to joining Bersin, she held several leadership positions throughout her 13-year career as an HR practitioner at Textron Inc., a $12 billion global multi-industry manufacturer and service provider.
Head of Research, Bersin by Deloitte, Deloitte Consulting LLP
David Mallon leads the Research team — setting strategy, ensuring high-quality efforts, and driving continuous innovation. He is the former steward for our Learning and Development research practice and has been the primary force behind our work in continuous learning, learning cultures, high-impact learning organization maturity, and learning management systems. He is also central to our thought leadership related to HR’s operating models, governance, and the evolution of key roles such as the HR Business Partner. He is a recognized thought leader in the learning industry and a frequent speaker at key industry events. Before joining Bersin, Mallon led the consulting practice for a major LMS provider. Prior to that, he held learning and organization development-related positions with EarthLink, where he was responsible for overall learning strategy for its global call center organization. He holds a B.A. in English Literature from Emory University and an M.S. in Digital Media from the Georgia Institute of Technology with focuses on computer-aided distance learning and on storytelling in digital environments.
Manager, Mid-Market Research, Bersin by Deloitte, Deloitte Consulting LLP
Denise Moulton is a Research Manager in Bersin by Deloitte's Mid-Market Research practice. She brings extensive professional experience the across the HR suite, focusing on talent acquisition, talent management, human resources administration and field operations. Prior to joining Bersin by Deloitte, Moulton was a senior talent acquisition leader at Hasbro, Inc. where she provided end-to-end recruitment management for both the global and commercial business units, and helped establish the organization's first Talent Acquisition Center of Excellence. In her role, she led the development of talent acquisition strategies and drove reinvention across onboarding programs, employment branding initiatives and candidate experience. She worked closely with key business leaders in the development of unique talent programs and led a cross-functional campus recruitment and ambassador program.
Senior Manager, Bersin by Deloitte, Deloitte Consulting LLP
Camille Price is responsible for the design and development of the performance support materials that make Bersin research more actionable and applied. She also spends several months of the year in India supervising content development activities. Price has been involved in training product development for over 25 years and has delivered more than one hundred projects for a wide variety of US and international corporate, government and military organizations. She has particular experience in training needs assessment, leadership development, and simulation design, holding four US Patents in simulator technology. Prior to joining Bersin by Deloitte, Price held senior product development positions with Zenger Folkman, Applied Simulation Technologies and Allen Communication. She holds a B.A. in Education from The University of New Mexico and an M.A. in Organizational Communication from The University of Wyoming.
Manager, Research Methods, Bersin by Deloitte, Deloitte Consulting LLP
Eunyun Park leads Bersin by Deloitte's research methods. She has 20 years of experience in research design and methods in corporate, nonprofit and academic settings. Prior to joining Bersin by Deloitte, Park worked as an international management consultant, executive coach and R&D leader in the U.S. and Korea. A developer of people, metrics and organizations - her clients included top executives of startups to Fortune 500 companies, and the suite of diagnostics she created became a cornerstone for major transformation initiatives with numerous client companies worldwide. Park is a recovering sociologist with a Ph.D. from Cornell University.
Senior Consultant, Member Advisory, Bersin by Deloitte, Deloitte Consulting LLP
Christina Rasieleski is a Senior Consultant on the Member Advisory team. She brings more than 15 years of experience in talent management, with a focus on leadership development, succession planning, performance management, career development and mentoring. She works with members as a thought partner; providing diagnostics, insights into strengths and opportunities and recommendations for growth with the goal of helping them build high impact human capital programs. Prior to joining Bersin by Deloitte, Rasieleski worked with Hasbro, Inc. and led the transformation of its performance management process and organizational change management efforts. She was instrumental in the development of career and mentoring programs and led the organization's Great Place to Work efforts. Prior to Hasbro, Rasieleski held several positions in HR and global leadership development at Textron, Inc. She received a B.A. in Management from St. Mary's College of California and a M.A. in HR Management from National University.
Vice President, Sales, Bersin by Deloitte, Deloitte Consulting LLP
Keather Snyder leads the Bersin by Deloitte sales organization. Snyder brings more than 25 years of experience in the Human Capital industry. She was most recently Vice President of Inside Sales and Channel Distribution Management at AchieveGlobal, where she spent close to 20 years in a variety of positions including sales leadership, sales, consulting and learning & development. Prior to AchieveGlobal she served as program manager at RMS Technologies. She began her career as a learning practitioner, providing customer support and training at Electronic Data Systems (EDS). Snyder holds a Bachelor's of Science degree in Marketing/Advertising and a minor in German studies from Ferris State University. She did post graduate studies toward a completion of an M.B.A. in International Business at Baldwin-Wallace University.
Head of Member Advisory Services, Bersin by Deloitte, Deloitte Consulting LLP
As Head of Member Advisory Services, Barbara Steel leads a team of highly experienced professionals that advise clients on their key talent challenges and provide research-based insights, thought leadership and talent-related solutions by leveraging Bersin by Deloitte research and years of practitioner experience. Steel specializes in the Leadership and Learning practice areas. She is a published author and co-wrote the business book, How to Be Exceptional: Drive Leadership Success by Magnifying Your Strengths. With more than 25 years in HR and talent, Steel consulted with numerous Fortune 500 organizations in the HR, learning and talent management disciplines and held several executive positions including Senior Vice President of Leadership Effectiveness. Steel currently attends Benedictine University's executive Ph.D. program specializing in Leadership. She holds a B.B.A. in Management Science from Loyola University and a M.B.A. in Organizational Behavior from the Kellogg School of Management at Northwestern University.
Manager, Mid-Market Product Management, Bersin by Deloitte, Deloitte Consulting LLP
Kathleen Uehling joined Bersin by Deloitte just under a year ago and currently leads the design and development of the mid-market membership products. She previously worked for First Data Corporation, a Fortune 500 financial services company, for fourteen years where she was responsible for small and mid-sized business analytic solution product development based on proprietary consumer spending databases. She founded the first advisory services team for First Data Corporation which delivered customized B2B insights to retail customers. She has an extensive background in competitive and market intelligence, was the curator of social media and outreach for First Data's SpendTrendTM and advisory products, and was integral to the development of First Data's InsighticsSM customer spending analysis tool. Uehling earned her B.S./ B.A. in economics and finance from Creighton University. She also holds an M.B.A. with a dual degree in Management Information Technology from the University of Nebraska at Omaha.
Senior Manager, HR Transformation, Human Capital Consulting, Deloitte Consulting LLP
Ron Amdur has more than 16 years of experience with implementing large-scale global HR transformation and systems integration for global Fortune 100 companies. He has led several projects and large teams delivering technology-enabled transformations in HR, payroll and talent across the full project lifecycle in industrial, automotive, and retail markets. Amdur's experience includes the development of HR service delivery and operating models, process design, shared services, and implementation of several leading on premise and SaaS HR technology solutions.
Chief Talent Officer, General Motors
Michael J. Arena is responsible for enterprise talent management, talent analytics, strategic workforce planning, executive development and global learning. Since joining General Motors, he has employed an evidence-based approach to driving performance, leveraging such concepts as predictive analytics and network analysis to determine talent needs across the talent pipeline. Arena also launched the General Motors InnovationXchange Lab, which provides a global platform to connect individuals and ideas across the business to amplify impact. Prior to joining GM, Arena spent two years as a visiting scientist with the MIT Media Lab, where he studied the intersection of human behavior, innovation and social connectivity. Arena also served as senior vice president of leadership development for Bank of America, where he launched the Center for Future Banking and created the Consumer Banking Design organization dedicated to driving customer-based innovation through design thinking.
Director Talent Acquisition and Assessment, JetBlue Airways
Andrew Biga oversees a team of 60-plus professionals who are collectively responsible for all hiring at JetBlue including executive, professional and frontline positions. Previously, Biga led the people analytics teams at both JetBlue and Procter & Gamble. Andrew has an M.A. and Ph.D. in industrial-organizational psychology from the University of South Florida. He is an adjunct professor at New York University in talent management and human capital analytics.
Director, Talent Best Practices and Innovation, Deloitte LLP
Diane Borhani and her team are responsible for providing strategic, forward thinking solutions and practices that will enable the organization to establish and maintain a leadership position in the marketplace for the recruitment and mobilization of talent. She has also worked in various leadership positions since joining Deloitte in 2005, including seven years as the U.S. national campus recruiting lead. Before joining Deloitte, she was the global director of university relations for Motorola, where she drove both university recruiting and relationships at universities throughout U.S., EMEA and Asia-Pacific. Prior experiences include serving as the FW director of experienced recruiting for Arthur Andersen and also working in recruiting and HR consulting for the first eight years of her career. Diane is a graduate of Ohio State, with a bachelor's degree in psychology.
Manager of Talent Acquisition, Amway Corporation
Katie Born brings more than 15 years of professional experience in a variety of roles within finance and human resources. In her current role, Born is responsible for developing recruiting strategies, in alignment with human capital planning business needs, to strategically source, attract and hire all levels of talent for Amway operations in the United States Based in Ada, Michigan, Amway is a $9.5 billion direct selling business. She began her career as a finance practitioner at Steelcase, an office furniture manufacturer with 11,000 employees worldwide, providing consulting and business support from an operating expense and cost of sales perspective. Born holds a bachelor's degree with an emphasis in business from the University of Michigan. She also received a master's degree in human resources at Central Michigan University.
Vice President of Human Resources, Fiserv
Fiserv is a $5B financial services technology provider to more than 16,000 clients and recognized as one of Fortune's World's Most Admired Companies each of the past three years. As part of the senior HR leadership team, Maggie Brady leads HR for the Enterprise Technology Group and Global Services organization where she oversees a team of 50 HR team members in support of 6,000-plus associates globally. She has experience driving key strategic initiatives across the organization, including advancing product management capabilities through targeted organizational development efforts, and driving optimization of the onshore and offshore labor mix. Prior to joining Fiserv, she worked for HD Supply in a variety of roles including HR planning and organizational effectiveness. She is a graduate of GE's HR Leadership Program and also spent two years as a change management consultant before completing her M.B.A. at Indiana University.
Chief Learning Officer, MasterCard
Janice Burns' career at MasterCard has spanned almost 25 years and encompasses operations, customer service, diversity and human resources. In her current role, Burns is responsible for building MasterCard's organizational capabilities and developing talent by innovating the way employees learn. She is also responsible for integrating the workforces of newly acquired companies into MasterCard through the development and implementation of customized talent development plans. In addition to working with a wide range of business partners to ensure alignment of learning to business strategy, she and her team also collaborate with MasterCard's Global Diversity Office and Business Resource Groups to stimulate and encourage informal learning, such as through the company's reverse mentoring program. Prior to her current role, Burns served as group head of human resources for MasterCard's Global Products and Solutions organization. In this role, she was responsible for the human capital strategy and human resources support for a workforce of more than 3,000 employees. In 2003 and 2007, Burns was named Woman of the Year by Women Looking Ahead magazine. Additionally, she is a recipient of the Harlem YMCA Black Achievers in Industry award. Burns earned a master’s degree in public administration from New York University and a bachelor’s degree from Wesleyan University. She has also completed the University of Michigan’s Advanced Human Resources Executive Program.
Director, Global Workforce Intelligence, Pfizer
Arun Chidambaram heads the global HR analytics team at Pfizer; his main area of focus is building and sustaining analytical capability within HR for large global corporations. He has deep experiences in quantitative and visualization methodologies, advanced analytics and research, experimentation and modeling, building collaborative and strong relationships across matrix organizations, and driving key business strategies and organizational change initiatives through workforce insights. He has recently co-authored an article on TLNT titled "The Challenges in Building a Strong Function around the People Analytics Function." He has a background in industrial engineering and operations research with 20 years of experience in management, consulting, and human resources in positions of increasing responsibility. Prior to joining Pfizer, he has held several leadership positions at Harley Davidson, Merck, and ESPN.
Director, Workforce Development, Dartmouth-Hitchcock
Under Sarah Currier's leadership, Dartmouth-Hitchcock has successfully launched a workforce training initiative to more than 100 apprentices in just 18 months. This partnership, through the Dartmouth-Hitchcock Workforce Readiness Institute, provides innovative pathways to help workers gain college credit while pursuing a professional career. Dartmouth-Hitchcock has been recognized as an Apprentice LEADER by the White House and by the Department of Labor's ApprenticeshipUSA program. Currier holds a B.A. in history from Bryn Mawr College and an M.B.A. from the College of William and Mary. Prior to joining Dartmouth-Hitchcock, Currier worked for Deloitte Consulting in the Federal Human Capital practice.
Director, Human Capital, Deloitte Consulting LLP
Bob Danna supports Deloitte's Human Capital practice to leverage Bersin by Deloitte research insights and benchmarking in client engagements. He joined Deloitte in 2013 as part of the acquisition of Bersin & Associates, now Bersin by Deloitte, where he most recently served as chief operating officer. He brings to clients more than 35 years of experience in leadership development, HR and learning transformation, workforce analytics and associated management consulting. Danna is a frequent presenter at HR and learning events. Recent presentation and workshop topics span integrated talent management; leadership development and the evolution of high performing HR and learning organizations, including the blending of formal and informal learning, metrics, measurement, and analytics; learning culture; and performance management. Prior to Bersin he held senior executive management positions at several consulting firms. Danna has a B.A. and M.A. in physics from City University of New York – Hunter College and an M.S. in engineering from the University of Central Florida. He was an officer in the U.S. Navy and served as an instructor and division director at the Naval Nuclear Power School.
Director of Learning and Development, Tesla Motors
For 25 years, Beth Davies has been rolling out innovative, cutting-edge learning and development solutions. Today, she's leading the transition to "invisible learning and development" at Tesla Motors. Before joining Tesla in 2011, Davies worked for Microsoft, Apple, and Gap; she also was a consultant for clients such as Visa, Oracle, Breakthrough Group, Coaching Right Now, and Tommy Hilfiger. Davies earned a B.A. from Indiana University and a law degree from Stanford Law School.
Director, Human Capital, Deloitte Consulting LLP
David A. Dye assists Deloitte clients in developing and aligning human capital programs to achieve organizational strategy and mission. His experience spans the human capital lifecycle for attracting, developing, and retaining talent. He is also the lead executive sponsor for eminence initiatives with the firm, including sponsorships with the Partnership for Public Service's Best Places to Work in government, the Senior Executives Association, The Engagement Institute, and The Conference Board. Prior to joining Deloitte, Dye worked at Booz Allen Hamilton and the U.S. Office of Personnel Management. He is a past president of the Personnel Testing Council of Metropolitan Washington (PTC-MW) and the International Personnel Assessment Council (IPAC), for which he led the development of the association's HR certification program. Dye received his Ph.D. in industrial and organizational psychology from The George Washington University. He has presented internationally and has contributed articles to various professional journals, including Public Personnel Management, Personality and Individual Differences, and International Journal of Selection and Assessment.
Head of Talent Acquisition and Management, Denver Water
Mary Faulkner is a talent strategist and business leader with more than 10 years of experience in helping organizations achieve their goals. After working on the operations side of start-ups and small companies, Faulkner landed in HR by way of learning and development. She brings to her role extensive experience in leadership and organizational development, coaching, key talent planning, performance management, business partnering, HRIS, process and policy creation, and instructional design. Faulkner authors a leadership development blog called Surviving Leadership to continue the dialogue around the challenges of leadership. She is also co-chair of the Denver chapter of DisruptHR.
Leadership Development, W. L. Gore & Associates
Since it was founded in 1958, W.L. Gore has operated in a non-hierarchical manner to optimize its ability to innovate. Since joining the company in 2005, Debra France, has helped teams articulate Gore's organic processes for developing leaders and for fostering innovation, so this wisdom can be embedded into the design of learning experiences and organizational processes. Previously, she was responsible for learning and development for Barnes & Noble and for SEMATECH; she also was senior manager for executive development at Dell. France earned master's degrees in instructional technology and curriculum and instruction from Rochester Institute of Technology and the University of Texas at Austin and doctorate degree in leadership and organizational learning from Columbia University. She is an adjunct lecturer on strategic thinking at Columbia University and a frequent speaker at conferences and other events.
Founder, Board Chair & President of Vermont HITEC and Founder, Burlington College Institute for American Apprenticeships
Founded in 2000, Vermont HITEC is a nonprofit, student-centered, distance learning institution. Vermont HITEC currently serves employers in healthcare, information technology and advanced manufacturing industries, as well as the STEM-related fields. Before starting Vermont HITEC, Gerald Ghazi, J.D., was the director of the Institute of Technology at IDX Systems Corporation (now GE Healthcare). He developed and implemented an international award-winning academically approved corporate education programs that received recognition in the Financial Times. Prior to joining IDX, Ghazi was a practicing attorney. While attending law school, Ghazi worked as a law clerk for AT&T's Corporate Counsel, and for the U.S. Attorney's Office, and a U.S. Federal District Court Judge. Ghazi obtained his J.D. from Seton Hall University School of Law in Newark and his B.A. in computer science from Rutgers State University.
Head of Learning and Development, Jet Propulsion Laboratory, NASA
Jaime Gonzales is responsible for leadership and organization development strategies, programs and practices at the Jet Propulsion Laboratory, NASA's center for robotic exploration of the solar system. He has been a leader in the learning and development field for nearly 25 years, including senior roles at Warner Bros. and Northrop Grumman. In 2014, Gonzalez led JPL's efforts to transform its performance management process to a performance coaching approach, emphasizing real-time, formal and informal conversations. Gonzales received a B.A. in political science from the University of Southern California and a M.P.A. in public policy from Loyola Marymount University.
Senior Vice President of Leadership and Team Intelligence, Cisco Systems
Ashley Goodall has global responsibility for leadership development at all levels of Cisco. He is currently focused on building a new organization focused on serving teams and their leaders by combining the best of digital technology and human interaction. Cisco has recently removed performance ratings, and Goodall is leading the implementation of a new performance management approach that will be the company's foundation for team effectiveness. Previously, Goodall worked for Deloitte for fourteen years. Most recently, he was responsible for all of Deloitte's leader development and performance management redesign efforts in the United States. He also held a variety of roles in human capital consulting and in the firm's internal talent function. Goodall collaborated with Michael Feiner on the book, "The Feiner Points of Leadership" (Warner Business, 2006). He recently co-authored with Marcus Buckingham the article "Reinventing Performance Management," which appeared in the April 2015 edition of the Harvard Business Review. Ashley holds a B.A. in music from University College, Oxford, and an M.B.A. from Columbia Business School.
Managing Director and Head of Recruitment Marketing, BNY Mellon
Terri Gregos leads all aspects of planning, development, and execution of employment branding and recruitment marketing. Her responsibilities also include ownership of the end-to-end candidate and employee experience from the application process and talent onboarding to off-boarding. She is a member of BNY Mellon's HR Operating Committee. Prior to joining BNY Mellon in 2008 as director of campus relations, Gregos was assistant dean of career services and corporate relations for the Katz Graduate School of Business at the University of Pittsburgh. Before that, she was Pepsi Cola's director of marketing for the Northeast Region. Gregos is a member of the Society for Human Resources Management (SHRM) and is certified as a Global Professional Human Resource Professional and career management coach with the Academies/ Career Coach Academy. She holds a B.A. from Penn State University and an M.B.A. from the University of Pittsburgh.
Global Head of Talent Development, Atlassian Software
Sam Haider leads a team charged with helping scale critical capability in a high tempo, high growth and multi-geographic environment. Previously he led Intuit's high potential development experiences and drove the work to reimagine leadership development experiences for a VUCA (Volatile, Uncertain, Complex, Ambiguous) world. Over his 20-year career, Haider has worked in some of the top multi-nationals in the world, including Abbott Labs, GE, Genentech and Autodesk. Haider holds a bachelor's of science degree in workforce education and development from Southern Illinois University and an M.B.A. from Lake Forest Graduate School of Management, as well as various industry certifications. He has spoken at numerous conferences on a number of leading-edge topics, including innovation in HR and developing leaders in a VUCA world. In addition, his innovative work has been cited in publications such as Talent Management Magazine and Work Rules: Insights from Inside Google.
Chief Learning Officer, PayPal
As Chief Learning Officer for PayPal, Derek Hann partners with the Executive Suite and collaborates on a shared vision for enabling learning and development initiatives throughout the company. As the leader of learning management, Hann serves as global subject-matter expert for aligning the corporate strategy with the development of people and the business goals of the organization. Derek brings to his role a full complement of skills including demonstrated business acumen and analytics, leading-edge technological sophistication, a proven passion for learning theory, and a performance consulting and scientific inquiry orientation to his work. Over the course of his twenty-plus-year career, Derek has held HR and Learning leadership roles with Phillips, GE, Pitney Bowes, Alcoa, Heineken, and Citi and has served on The Conference Board Leadership Development Council, the American Management Association National Training Council, and the Corporate Executive Board’s Learning and Development Roundtable. Derek has been featured as an ATD Regional and National Speaker, a SHRM Regional Student Conferences Speaker, and as an Employers of Excellence Conference Speaker.
Global Head of Talent Acquisition, Illumina
In August of 2013, Celia Harper-Guerra accepted the role of global talent acquisition leader at Illumina. Her responsibility is to ensure that Illumina attracts and develops diverse talent with a passion for the organization's mission. One of her goals is to identify and build a strong diverse pipeline of leaders who together can unlock the power of the genome. Harper-Guerra has more than 25 years of global talent acquisition experience in high tech and healthcare. Prior to joining Illumina, she held talent acquisition and talent development executive roles at Allscripts. Harper-Guerra also worked for Cisco for almost 20 years. During her tenure, she held several senior roles in HR and talent acquisition and led many major talent initiatives, including Cisco's partner talent strategy, which encompassed the company's 40,000 resellers, along with human capital forums for top partners and executive workshops for the company's Technology 2.0 program. Harper-Guerra studied at El Camino College. She is a community leader for Connected Women North Carolina and Illumina Women's Leadership Network.
Vice President, Learning Strategy and Global Solutions, Xerox Learning
Kerry Hearns-Smith, Ph.D. is responsible for leading Xerox Learning’s thought leadership learning strategy and design team and global solutions architecture team supporting growth sales for Xerox Service's Learning outsourcing capability group. She has led numerous transformational projects such as the creation of Xerox Services University, an employee experience focused learning ecosystem. Prior to Xerox, Ms. Hearns-Smith was the organizational psychologist and senior performance strategist at Axyspointe, an organizational development and assessment company specializing in the design and implementation of high-performing organizational learning environments. She has more than 20 years of experience working with Fortune 100 companies on organizational culture renewal and strategic alignment, organizational assessments, change leadership and management, curriculum and program design, executive and leadership development and coaching, and talent capitalization. Hearns-Smith received a B.A. in industrial/organizational psychology from Central Michigan University, an M.S. in education leadership from Western Michigan University, and an M.S. and Ph.D. in industrial/organizational psychology from Capella University.
Human Capital Consulting, Senior Manager, SAP HCM/SuccessFactors Services, Deloitte Consulting LLP
Rick Herschberg has worked in HR since 1986 and joined Deloitte in 1999. His primary focus is in the area of SAP system implementations, integrations and upgrades. His experience includes all phases of the project life cycle and spans multiple functional areas, project roles, and industries. Herschberg's business background in HR and Finance, combined with his technical expertise in systems, has been foundational in his success delivery of projects where integration and innovation are required. Rick is the Product Manager for AccessEdge and has been responsible for the product since its inception, supervising the original design, build and go to market.
Director, Human Capital, Deloitte Consulting LLP
Tauna Jecmen has more than 20 years of experience in human resources – both as an HR professional and as a consultant. Her consulting experience combines deep HR functional knowledge with technology solutions to help improve the efficiency and effectiveness of HR. Her areas of specialization include HR transformation, HR operating model design, HR process design, and HR SaaS technology implementation. Jecmen brings to clients practical knowledge of ways that HR can deliver business critical impact to an organization, combined with a deep background in HR technology design and implementation for complex, global organizations. She has a B.A. in Spanish and English from Hope College.
Gary Johnsen, Specialist Leader and U.S. National Deputy for HR Transformation Strategy, Human Capital, Deloitte Consulting LLP
Gary Johnsen is a senior leader who specializes in helping complex organizations design and deploy innovative HR strategies, operating models, HR customer experiences – and the enabling processes, tools and capabilities that build the bridge between business and HR. With his 28 years of experience, Johnsen leads Deloitte's HR transformation strategy practice as the national deputy member of the team that researched and created Deloitte's High-Impact HR operating model, regularly writes articles on HR, frequently presents at HR trade conferences, curates a global HR strategy thought leadership repository and blog, and regularly contributes to Deloitte's HR Dbriefs webcasts. His focused areas of specialization include HR strategy, operating models, organization design with specialty in Business HR and Communities of Expertise, HR customer experience optimization, talent and HR technology strategy. Johnsen has a master's degree in psychology from the University of St. Mary and an M.B.A. from the University of St. Thomas. He is a licensed psychologist, specializing in industrial organizational psychology and a black belt in six sigma.
Senior Vice President of Talent, Echo Global Logistics
Cheryl Johnson's experience in designing talent strategies for high-growth organizations spans various industries including consumer products, retail, and industrial products. She brings strong leadership in all areas related to attracting, engaging, developing, and retaining talent while ensuring that the cultural fabric of the organization evolves and scales in the most effective manner. Prior to joining Echo Global Logistics in 2014, Johnson led talent management for retail chain ULTA Beauty. Prior to that role, Johnson served as divisional vice president of strategic talent management for Sears Holding Company and vice president of human resources for Fossil Inc. Johnson holds a B.A. in psychology with a focus in industrial and organizational psychology from the University of Toledo.
Chief Learning Officer, Deloitte Consulting LLP
Deborah Johnson is responsible for driving measurable business impact by designing, aligning, and ensuring execution of Deloitte Consulting LLP's overall learning and development activities for the organization's 35,000 employees across the United States, India, and Mexico. She was also instrumental in defining and driving efforts to share curriculum and faculty across Deloitte's global network of member firms. Prior to joining the talent development team, Johnson held leadership roles in Deloitte's Women's Initiative and served as a human resources specialist. She also was a strategy and operations consultant for eight years, specializing in customer and channel strategy. Johnson holds dual bachelor degrees in economics and dramatic literature from New York University and an M.B.A. from the University of California, Los Angeles Anderson Graduate School of Management.
Human Capital Consulting, Director, SAP HCM/SuccessFactors Services, Deloitte Consulting LLP
Kris Khanna has more than 17 years of HR systems and process experience. His primary experience is in the area of HR and Payroll, and specializes in SAP and SuccessFactors driven global transformations. Khanna has been a leader in the SAP driven mobility and user experience space with a focus on HR Renewal and SAP Open UI5. Kris collaborates with complex, global clients – with an emphasis on companies with a complex employee base – to help transform Human Resource and Payroll strategy, service delivery and organizations with a business-driven focus. Through the balance of strategic planning, organization design, process transformation, technology deployment and governance, Khanna consults with large enterprises to generate tangible business value through human capital.
Global Organization Effectiveness Leader, Halliburton
Madhuri Kumar, Ph.D., has more than 15 years of industry and academic experience in learning and development, organization effectiveness and change management. In her current role at Halliburton, she has led multiple high-impact initiatives for HR transformation, including the HR business partner development initiative highlighted in Deloitte Consulting LLP’s recent Bersin by Deloitte case study. Her current assignment is focused on enterprise-wide change management for large mergers and acquisitions and building change management/leadership competencies. Before joining Halliburton, she was responsible for competencies and development for technical service professionals at GE Oil & Gas, and institution-wide implementation of “hybrid” programs at University of Houston. She is an avid speaker at conferences, such as CLO Symposium and Training. She earned her master’s degree in adult learning from University of Texas at Austin and her doctorate degree performance improvement from Capella.
Co-founder, Massive Change Network
Bruce Mau is a brilliantly creative optimist whose love of thorny problems led him to create a methodology for whole system transformation. He has been a serial entrepreneur since he was nine. Twenty-five years in the business of design gave Mau the practical, holistic insights for going into the design of business with his Massive Change Network five years ago. In doing so, he laid the foundation for the new discipline of enterprise design, successfully applying his design thinking methodology to economic, cultural, governmental, environmental and social change.
Principal and Global Leader for HR Service Delivery and HR Transformation Strategy, Deloitte Consulting LLP
Arthur Mazor collaborates with complex, global clients to achieve high business impact with a focus on transforming Human Resource strategies and the delivery of HR services. With a balance of strategic planning, organization design, process transformation, technology deployment, governance, and outsourcing integration, Mazor helps large enterprises generate tangible business results through innovative, pragmatic human capital practices. Mazor's professional journey over nearly 20 years has been exclusively focused on Human Capital Management. He has held senior level HR leadership, HR outsourcing executive and HR transformation consulting roles that create a truly multi-faceted foundation from which Art delivers value to his clients. Achieving success means partnering with clients to design, build and operate new ways of working for Human Resources and Mazor brings clients creative approaches to adopt leading practices and the latest HR technology that are right for achieving an organization's business goals.
Senior Consultant, Deloitte Consulting LLP
Max Meyers brings experience developing client solutions and industry research in human capital strategy, talent management, and employee engagement to help clients navigate emerging trends and harness the talent they need to do so. A former innovation fellow in Deloitte’s GovLab, his analysis on connected devices, the "gig economy," and the employee experience has been featured in outlets such as Governing, NextGov, O'Reilly Radar, and Deloitte University Press. Before joining Deloitte, he worked in secondary education, and his personal experience shapes his interest tackling public sector challenges. Meyers has a B.S. in human and organizational development from Vanderbilt University.
National Director of Human Capital Strategy and Innovation, Kaiser Permanente
Angela Montesa Deftos is the chief architect of the enterprise people strategy development framework at Kaiser Permanente (KP). She is also leads the development of the enterprise HR technology and people digital strategy across all functions and regions at KP. Prior to joining KP in 2009, she held various HR, marketing, and sales leadership roles at Tenet Healthcare System, Good Samaritan Hospital, American International Group (AIG), and the Bank of the Philippine Islands. Deftos holds a bachelor's degree in nursing, an M.B.A., and a doctorate degree in business administration. She is also a certified Six Sigma Black Belt and is currently in the process of designing the Six Sigma innovation design program for KP.
Director of Organizational Development, National Aquarium
Christie Moon has more than 15 years of experience as a generalist and a leader of teams. She has worked primarily in the hospitality and not-for-profit world, where she has honed her skills as an organizational development internal consultant and change manager. Moon possesses an ability to develop strong partnerships with leaders and individual contributors at all levels by quickly evaluating their needs and balancing them with the needs of the organization, providing excellent customer service and valuable guidance and advice. She holds a SHRM-Senior Certified Professional (SHRM-SCP) certification and is a trained executive coach, currently working on obtaining her Gallup Strengths certification. She earned a bachelor's degree in history and English from Towson University.
Director of Talent Development, AbbVie
Michael Poll leads talent development efforts in building culture and leadership aligned to "The AbbVie Way" for the world's newest global biopharmaceutical company. He is responsible for the global continuous development leadership curriculum strategy, global talent development operations, talent development for Latin America, and delivery services for the United States. Poll has built the strategy and developed learning functions from the ground up at several different companies. In addition to the biopharmaceutical industry, he has led talent development teams for technology, insurance, oil and gas, higher education and automotive companies. Poll has a B.S. in communications from Towson University and an M.S. in education from Eastern Illinois University.
Director, Doblin, Deloitte Consulting LLP
Melissa Quinn helps executives responsible for innovation in large organizations develop new mindsets, expertise and behaviors needed to lead innovation effectively. Currently, she is a leader in Doblin, Deloitte’s design-led innovation practice. Melissa has spent 10 years focused on understanding the barriers to innovating in traditional corporations and organizations, and developing the models that allow an innovation culture to thrive. She collaborates with senior leaders to help them drive the transformations their organizations, their teams and they themselves must to get results. Quinn also spent many years serving as Doblin’s COO. Through her work in helping Doblin thrive inside a broader corporate culture, she has personal experience and empathy for clients who are facing the challenge of building innovation capabilities inside large organizations. Previously, Quinn was a partner at Monitor Group, a global strategy consulting firm that helped clients pursue growth strategies and opportunities. She worked across a variety of industries, client challenges, and geographic locations, and led a number of internal change initiatives and global functions for the firm.
Senior Vice President and Chief Diversity and Inclusion Officer, Fifth Third Bancorp
Pam Rincones is responsible for helping Fifth Third Bank attract, retain and develop diverse talent, reflecting and positively impacting the customers and communities the bank serves. Rincones joined the Fifth Third Bank in 2003 as vice president and employer of choice director. In this role, she was responsible for the development and execution of the corporate employee engagement and inclusion strategy. During her tenure, Rincones has led initiatives that have earned the bank numerous top workplace accolades including recognition for the bank’s work with people with disabilities and equality. Under Rincones leadership in her role, the bank is a three-time winner of the prestigious Gallup Great Workplace Award. Rincones also led equality initiatives that earned Fifth Third green status for the Human Rights Campaign Corporate Equality Index. Rincones received her bachelor’s degree in business, with an emphasis on HR management from Davenport University. She earned her SPHR designation through SHRM/HCI and was awarded the Glass Ceiling Award by the Ohio Diversity Council in 2015. She is a current member of the Diverse by Design Board of the Greater Cincinnati Chamber, United Way WINGS and Hispanic Leadership Society. She also chairs the Diverse by Design Symposium Committee and volunteers her time at a local food pantry.
Global Leader of Learning and Leadership Development, Procter & Gamble
Ann Schulte is responsible for establishing a strategic approach to develop the individual and organizational capabilities that will support delivery of P&G business strategy and results. Her influence impacts all regions, functions and business units through strategic learning plans and leadership and management programs, including executive development, coaching and assessments, team effectiveness and employee engagement. Prior to joining P&G in 2012, Schulte was the CLO for MasterCard Worldwide. Schulte earned her doctorate in work-based learning leadership at the University of Pennsylvania/Wharton School of Business. She holds a master's degree in media from Webster University, and a bachelor's in journalism from the University of Missouri. She is on the advisory boards of Training Magazine, Harvard Business School Publishing Partners and the CLO Executive Doctoral Program at the University of Pennsylvania, where she also teaches strategy in the business block.
Leader, GE Culture, GE
Janice L. Semper is a member of GE's human resource function; her work is focused on leadership development and culture. She is currently leading an effort to drive a cultural transformation to help make GE a simpler, faster and more customer-centric organization. Semper has been with GE for 19 years, during which time she has held a number of HR leader positions at GE Corporate and GE Capital. She began her career with Pepsi-Cola Company, where she and held worked six years and held multiple positions in human resources. Her areas of passion and expertise are driving change; scaling efforts in large, diverse, global organizations; defining disruptive strategies and bringing them to life; living a healthy lifestyle and discovering the world; and being a life-long learner. Semper earned a bachelor’s degree in Psychology from Muhlenberg College in Pennsylvania and M.A. in organization psychology from Columbia University in New York.
Head of Candidate and Employee Experiences, NCR
Wendy Smith is a self-proclaimed lifelong learner who is passionate about than challenging old paradigms, At NCR, she focuses on creating the most exceptional employee experiences that win over the hearts and minds of her fellow NCR employees. Smith has been at NCR for 15 years and has experience in HRIS, customer intelligence and experience, HR shared services and global learning. In 2015, Smith was named a Workforce Gamechanger which recognizes the next generation of innovative, dynamic leaders to watch in human resources and workplace management. She holds a bachelor's degree in sociology and organizational communications from Wright State University.
Vice President, People, Lyft
Ron Storn leads all talent acquisition, people operations, and HR analytics at Lyft, a fast-growing Andreessen-backed, peer-to-peer ridesharing start up. In a little over two years, the company has grown from 80 employees to more than 600. Prior to joining Lyft, Storn was a senior recruiting leader at Facebook and Google. At Facebook, Storn managed product engineering and leadership recruiting, and while at Google, Storn focused on business operations recruiting. Previously, Storn leveraged his entrepreneurial spirit to found Targus Human Capital Partners, a boutique executive search firm specializing in director-and-above placements for emerging and mid-market companies. Before starting Targus, he was a recruiting manager for PriceWaterhouseCoopers LLP. Storn began his career as a CPA with KPMG.
Executive Director, Global Talent Attraction, AT&T
Jennifer Terry-Tharp is responsible for global employment marketing, branding, social media, diversity recruiting, and technology for AT&T, a company that makes approximately 40,000 hires annually. With a keen focus on the candidate experience, she and her team of skilled HR professionals have evolved AT&T’s talent strategy and elevated AT&T's brand as a top technology employer. Terry-Tharp has 19 years of experience across the talent acquisition continuum. Prior to her current role, she led several full cycle recruiting teams. She has been a featured speaker and panelist at key industry events, including those for ERE, Bersin & Associates, GlassDoor, Indeed, and NACE. Terry-Tharp's recruiting insights and accomplishments have been quoted in publications such as The Huffington Post, The Wall Street Journal, and the Chicago Tribune. Under her leadership, AT&T has garnered positive recruitment-related coverage from several national outlets including Good Morning America, Fox & Friends, and The White House.
CEO and Chairman of the Board, Echo Global Logistics
Since joining Echo Global Logistics in 2006, Douglas R. Waggoner has built the organization into a leading, publically-traded, billion-dollar provider of technology-enabled transportation management. Before joining Echo, Waggoner founded SelecTrans, LLC, a freight-management software provider. Prior to this, he grew revenue and improved efficiency as CEO of USF Bestway. He also served as senior vice president of strategic marketing at USF Corporation and worked to integrate eight operating companies. From 1998 to 2002, Waggoner held three separate positions at Daylight Transport: chief information officer, executive vice president, and president and chief operating officer. Prior to this, he held a variety of positions in sales, operations, marketing, customer service, and engineering at Yellow Transportation. Waggoner holds a bachelor's degree in economics from San Diego State University. He serves on a number of boards and advisory committees, including SP+ (NASDAQ: SP), Supply Chain Innovation Network of Chicago (SINC), Bellweather, Daylight Transport, and the Center for Supply Chain Management in the College of Business Administration at Marquette University.
Director of Human Resources, Tufts Health Plan
Caroline Wilcox manages a team of human resource business partners, project managers and employee relations specialists. Her responsibilities include employee engagement, talent assessment, and leadership development programs. She and her team work to identify program best practices both internally and externally and incorporate those best practices into initiatives that effectively engage and retain top performing talent. She and her team analyze survey results and trends and make recommendations to leaders regarding actions needed to maintain and improve engagement levels. Wilcox also plans and manages annual talent assessment and succession planning exercises, the identification of high potential staff and evaluates progress against development plans. She is responsible for leading the effort to identify talent or skill gaps in the workforce, and partners with talent acquisition, learning and development and organization leaders to create plans to address both short- and long-term talent needs. Prior to joining Tufts Health Plan, Wilcox worked in the finance, environmental, real estate and hospitality industries.
Head of Eminence and Research Strategy, Deloitte Center for the Edge, Deloitte Services LP
Deloitte’s Center for the Edge conducts original research on emerging business opportunities that are not yet on the CEO's agenda but should be. At the Center, Maggie Wooll explores the intersection of people, technologies and institutions in a world of accelerating change. She leads research into the impact of new technologies and changing individual and social expectations on business practices, learning and talent development. She previously advised large tech companies on operational strategies and large-scale change as a manager in Deloitte Consulting LLP’s Strategy & Operations practice and has also spent time as a small business owner and a novelist. Wooll received her M.B.A. from the University of Virginia, Darden School of Business and holds a B.S.E. in civil engineering and operations research from Princeton University.
Please note: Non-Deloitte IMPACT speaker biographies have been provided by the individual speakers.